Welcome to Xfinity Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,842,097

members

1,270

online

36,166

topics

Top

Re: Autopay and ecobill both enables, no $5 discount?

Regular Visitor

Re: Autopay and ecobill both enables, no $5 discount?

Having the very same issues as my bill does not reflect the Autopay-Ecobill billing credit?  This will be the second month for this oversite.  If I missed a payment I bet that would get corrected quickly by Comcast.

 

Would like this resolves so I'm not spending anymore time dealing with this matter.

 

M.Ham

 

 

 

 

Official Employee

Re: Autopay and ecobill both enables, no $5 discount?

 

Firedawg, thanks for reaching out about your missing discount. I'll confirm your enrollment in ecobilling and autopay and take a look into the missing discount. Please send me your full name, address, and phone number in private message for more help. 

 

KenF


Community Icon
I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: Product, Support, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am an Offical Comcast Employee.
Official Employees are from multiple teams within Comcast.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am a Comcast Employee.
Please post so people with similar questions may benefit.
Was your question answered?
Mark a Best Answer!solution Icon

Xfinity Events:
WATCHATHON 2018... See More
Discussion stats
  • 1 reply
  • 128 views
  • 0 kudos
  • 2 in conversation