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Re: Accessing account online still not working - can't pay bill.

New Poster

Re: Accessing account online still not working - can't pay bill.

I have not been able to pay my bill online for 4 months ! Every month I call and talk to their technical people they say that they are aware of the problem and work is being done. They say the problem will be fixed soon . Well 4 months later and still can't pay my bill online ! I've had to pay the bill by phone! I think that they might be forcing people to sign up for automatic monthly bill pay ! 

I don't think their people are that stupid to not be able to fix this on going problem!

Official Employee

Re: Accessing account online still not working - can't pay bill.

Hi Momalin, thank you for reaching out and I will gladly look into this for you, could you please send me a private message with your account information (your name, address and account number).

 

Thank you


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