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Promotions for existing customers

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Regular Visitor

Promotions for existing customers

I actually love comcast as a service but why aren't there active promotions to keep (or to reward) existing customers? I've had the double play forever and the price just seems to go up every other year. New customers can lock in for half the darn price I'm paying for the same services. Maybe it's time to try the dish. Anyone have any luck getting new deals after years of service or is it kind of futile??

Accepted Solution

Re: Promotions for existing customers

Hi foreverinshadow, thank you for reaching out and I can help and review current promotions for you.  I will send you a private message to further assist.

 

Thank you

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Official Employee

Re: Promotions for existing customers

Hi foreverinshadow, thank you for reaching out and I can help and review current promotions for you.  I will send you a private message to further assist.

 

Thank you


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Official Employee
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Re: Promotions for existing customers

Frequent Visitor

Re: Promotions for existing customers

I asked about current promotions and was told there aren't any available

Frequent Visitor

Re: Promotions for existing customers

It would be helpful. Ive had HBO & SHO since the beginning. It disappeared . I noticed the promotion had ended but i still had access. Now its gone. My costs are even higher & i dont have either. At this rate i may have to find another provider and i hate change

Official Employee

Re: Promotions for existing customers

Hello, and thank you for reaching out to us. I would be happy to assist you from here. Can you verify your account information with me? I would need your phone number, full name, and service address. You can private message me by clicking my name and clicking private message. Thank you


Community Icon
I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: Product, Support, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am an Offical Comcast Employee.
Official Employees are from multiple teams within Comcast.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark a Best Answer!solution Icon
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I am a Comcast Employee.
Please post so people with similar questions may benefit.
Was your question answered?
Mark a Best Answer!solution Icon

Regular Visitor

Re: Promotions for existing customers

Comcast Phil cann you message me before I decide to go to AA&T or Dish .   Comcast doesnt seem interested in keeping me as a customer 

Official Employee

Re: Promotions for existing customers

Hello, and thank you for reaching out to us. I would be happy to assist you from here.Can you verify your account information with me? I would need your phone number, full name, and service address. You can private message me by clicking my name and clicking private message.


Community Icon
I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: Product, Support, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am an Offical Comcast Employee.
Official Employees are from multiple teams within Comcast.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am a Comcast Employee.
Please post so people with similar questions may benefit.
Was your question answered?
Mark a Best Answer!solution Icon

New Poster

Re: Promotions for existing customers

Same here very disatisfied.

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