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Prices increases despite contracted rate???

Posted by
Visitor
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I've just reviewed the price increases listed in the March bill.  It looks like Comcast is adding an extra $5 to the junk fees on my package, and raising the package price (X1 Triple Play) by $21.  I have a 2 year contract for that package at $189.  Does the price on my package go up despite the contact?  If so, how do I cancel my account?  I'm assuming any type of termination fee will be waived since Comcast is breaking the contract.

 

I switched from DirecTV last year and I've liked some things about the Comcast service.  However, there are several other ways to get tv and internet services.  Xfinity video quality isn't as good as DirecTV or FIOS, and there is no 4k or HDR option. 

 

Consumer choice and options are increasing.  This will drive prices down.  A Comcast policy to increase prices instead is disrepectful to your customers and will drive them away.  I know I'm back on the market.....

1 REPLY
Posted by
Official Employee Digital Care

Message 2 of 2
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Hello Bossage,

 

I’m sorry for your troubles. I have sent you a private message to discuss your account concerns further.




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