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Perpetually increasing prices; getting billed for things I don't use (or things I even asked for)

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Perpetually increasing prices; getting billed for things I don't use (or things I even asked for)

I'm now getting billed almost $200 a month (up from under $100 at one point, and a LOT more than many of your triple play bundles even though I only have TWO services).  How much more are my rates expected to increase?

 

It looks like I have a Regional Sports Fee--I don't even watch sports.  How can I get this off my package?

 

I also have an AnyRoom DVR Service--yet I only have DVR for one room.  Is this only a poorly named additional way of charging customers?

 

Official Employee

Re: Perpetually increasing prices; getting billed for things I don't use (or things I even asked ...

Hello, and thank you for reaching out to us. I would be happy to assist you from here. Can you verify your account information with me? I would need your phone number, full name, and service address. You can private message me by clicking my name and clicking private message.


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