Welcome to Xfinity Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,873,540

members

1,226

online

28,994

topics

Top

Payment Extension

New Poster

Payment Extension

Can someone help me with a Payment Arrangement? I tried calling a couple times today but the wait was long and I am in the hospital right now, so I can’t stay on my phone for too long. We had some unexpected medical expenses & I am hoping I can set up an extension & pay $200 in 3 days on 2/15/18. If I can extend it until 2/22 that would be wonderful but we can’t go without Internet my wife works from home, please let me know the minimum I need to pay to keep services on.
Official Employee

Re: Payment Extension

Hello, I can assist you further from here if you would like. Would you mind if i look at your account? 


Community Icon
I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: Product, Support, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am an Offical Comcast Employee.
Official Employees are from multiple teams within Comcast.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am a Comcast Employee.
Please post so people with similar questions may benefit.
Was your question answered?
Mark a Best Answer!solution Icon

Special Events
FIFA World Cup 2018 on Xfinity See More
Discussion stats
  • 1 reply
  • 233 views
  • 0 kudos
  • 2 in conversation