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Pay bill

Posted by
Visitor
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Member Since: ‎09-03-2011
Posts: 2
Message 1 of 7 (940 Views)

Pay bill

Once again can't pay bill on line,when you fill in info and hit next nothing happens!

6 REPLIES
Posted by
Visitor
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  • Congratulations on receiving your first Kudos! Thank you for your meaningful contribution to the forum. May this be the first of many kudos.

Member Since: ‎03-02-2012
Posts: 2
Message 2 of 7 (929 Views)

Re: Pay bill

The same thing just happened to me.

Posted by
Visitor
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Member Since: ‎03-08-2012
Posts: 1
Message 3 of 7 (836 Views)

Re: Pay bill

This happened to me tonight! Does my payment actually go through??
Posted by
Visitor
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Member Since: ‎03-09-2012
Posts: 1
Message 4 of 7 (816 Views)

Re: Pay bill

Just happened to me too. I hope my payment didn't go through because I tried to submit it more than once! My boyfriend just tried it and it worked for him though so I have no idea.

Posted by
Visitor
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Member Since: ‎12-21-2009
Posts: 2
Message 5 of 7 (728 Views)

Re: Pay bill

I paid my bill online March 2nd and it still has not come out of my account.  It shows paid but it has never taken this long.  I can never get through on the phone!  Almost as hard as getting On Demand to work..

Posted by
Visitor
Member Since: ‎08-01-2007
Posts: 1
Message 6 of 7 (551 Views)

Re: Pay bill

I've had the same problem for months...I've talked to "support"...absolutely no help at all!  I don't believe even COMCAST knows the problem...this started happening after the switch to Xfinity. 

Posted by
Visitor
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Member Since: ‎04-15-2012
Posts: 1
Message 7 of 7 (548 Views)

Re: Pay bill

I tried to pay online last night and received an error message, also advising me not to try again or I might be double charged. I was instructed to call support but have not as yet. First time I've had this problem.