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Overbilling on cablecard and HD fee

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Overbilling on cablecard and HD fee

I recently discovered that per comcast's support articles, my first cablecard is supposed to be free.

 
 
It says, " The first CableCARD in a retail CableCARD device is free to Comcast customers. If a second CableCARD is needed for the same device (as is the case with certain older model TiVo devices), a charge will apply."
 
I have been charged $1.50 for this cablecard since I received it.  It has been since September 2015.
 
Additionally, I have been charged $9.95 for the HD Technology Fee for this same period of time even though I do not have any HD enabled comcast equipment.
 
It seems that a total of $11.45 has been erroneously billed to my account for several years.  Please look into this issue and credit my account appropriately for these over billings.
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