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Not able to chat

New Poster

Not able to chat

I am trying to chat with an agent but I keep getting a message about missing a phone number but there is no place to enter one.
Official Employee

Re: Not able to chat

Hi Dawgpoundsound, if you are still need of assistance I could help here just  send me a private message with your account information (your name, address and account number). 

 

Thank you 


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I am an Offical Comcast Employee.
Official Employees are from multiple teams within Comcast.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am a Comcast Employee.
Please post so people with similar questions may benefit.
Was your question answered?
Mark a Best Answer!solution Icon

New Poster

Re: Not able to chat

The problem still exists. I checked pror to replying. I ended having to call customer service to resolve me issue.

Official Employee

Re: Not able to chat

Hi Dawgpoundsound, thank you for the update and glad to hear everything is resolved. Please reach out if you have any questions in the future.

 

Thank you 


Community Icon
I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: Product, Support, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am an Offical Comcast Employee.
Official Employees are from multiple teams within Comcast.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am a Comcast Employee.
Please post so people with similar questions may benefit.
Was your question answered?
Mark a Best Answer!solution Icon

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