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No resolution for billing increases

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No resolution for billing increases

Well I know I am not the only one totally fed up with billing increases. It is totally wrong for comcast to treat long time customers like second class citizens. I have triple play and 2 mobile phones and yet comcast says it cant do anything to  lower my bill. Once my last 10 months are up, Im done with this horrible company that knows exactly what they are doing to people and only cares about its bottom dollar.

Official Employee

Re: No resolution for billing increases

Hi sunnysmom, 

 

I'd be more than happy to review the current offers in your area to see if we have something that would lower your rate again. Please send me a private message verifying your first and last name, the phone number, street address including city state and zip code, and the account number or phone number associated with your services.

 

To send a private message click on my name "ComcastChe", then click private message me.


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Re: No resolution for billing increases

I am in the same boat...nice to see somebody trying to assist people...hope you can help me...

Official Employee

Re: No resolution for billing increases

Hello auroradizon. I can assist with a review of lower priced offers available to your account. Please send me a private message and include your full name, service address, and account number so I can assist you. 


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