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My bill

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Message 1 of 5
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On my bill for last month there is a 60 charge for service, and I was never even told about this fee.  Why and how do you all charge customers these fees and don't even mention it.  The reason for the visit was the modem that I rent from Comcast was bad, so why am I being charged a fee?  Can someone please help me?

4 REPLIES
Posted by
Official Employee

Message 2 of 5
145 Views

Hello @jazzyjay2910. I can assist with reviewing the technician visit charged. Please send me a private message and include your full name, service address, and account number so I can assist. 

 




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Message 3 of 5
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I tried, it won't let me private message you, but I really want help with this.

Posted by
Service Expert

Message 4 of 5
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jazzysmom1125 wrote:

I tried, it won't let me private message you, but I really want help with this.


Are you the same person as jazzyjay2910?




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Message 5 of 5
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Yes I am.