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My account doesn't get $5 Auto Pay and EcoBill Discount, help?

Regular Visitor

My account doesn't get $5 Auto Pay and EcoBill Discount, help?

That's pretty much in the title, I had both autopsy and ecobill on since day one, but don't see a discount. Why?
Expert

Re: My account doesn't get $5 Auto Pay and EcoBill Discount, help?


@Dafinguyran wrote:
That's pretty much in the title, I had both autopsy and ecobill on since day one, but don't see a discount. Why?

If you recently signed up you won't see that discount until your second or third bill.

Regular Visitor

Re: My account doesn't get $5 Auto Pay and EcoBill Discount, help?

It's been about a year now, so I don't think that's it.
Official Employee

Re: My account doesn't get $5 Auto Pay and EcoBill Discount, help?

Hi Dafinguyran. I can assist with reviewing your account and offer for eligibility of the Ecobill and Autopay discount. Please reach out to me via private message and include your full name and account primary number so I can assist you.