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Monthly bill keeps going on and on....

Frequent Visitor

Monthly bill keeps going on and on....

I signed a new contract (after their system upgrade) in October 2016. The contract promised $104.36 for 24 months. In December it went up $5 and this month it went up again by 60 cents, even though I have not added any new services. I have lost my trust in Xfinity and don't know when they will stop jacking up monthly charges. I thought signed contract means, you live by it. I am really frustrated and tired of fighting with them. Looking to cut the cord and evaluating options like Sling TV and others. If any one who reads this message and has any suggestions on options, please post.

Service Expert

Re: Monthly bill keeps going on and on....

Your contract refers only to your package/bundle and not to any fees, taxes, and surcharges, which do increase from time to time.




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Frequent Visitor

Re: Monthly bill keeps going on and on....

That is how you escape and defend yourself in jacking up the monthly charges. I DO NOT TRUST COMCAST AT ALL.