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Lying Saleswoman

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Message 1 of 2
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Last week a Comcast saleswoman called and sold me 50 meg internet. Turns out Comcast does not have that speed so I ended up with 25 meg. I am told the next speed up is 75 meg and that would cost me $30 more. I was lied to and I have no recourse. <Edited for violating forum guidelines: "Language"> by Comcast yet again

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Posted by
Official Employee

Message 2 of 2
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Hi @madray. I am sorry to hear of this experience you had. I reviewed your account and our Performance Tier of internet is 25 Mbps in your area. We do have an option to upgrade you to our Blast Tier which is 75 Mbps in your area, for $15 more per month. If you would like me to upgrade your account, please send me a private message with your full name, account number and service address so I can assist. 




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