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Looking for new agreement to lower bill

New Poster

Looking for new agreement to lower bill

My 2 year agreement recently expired, at which point I decided to downgrade to internet services only. The problem is I'm now being charged $90/mo just for internet. I'm apparently on the 150 tier, which is more than I need. I fortunately live in a location where I have the option of Comcast or Uverse, but would prefer to avoid playing the back-and-forth game (to get "new" customer deals) and just keep my Comcast service if I can get a favorable 12 month agreement. 

 

I haven't had time to call and would like to know what is available to me before doing so. If I do end up needing to switch service, I would like to get that scheduled before I call to cancel so I don't have to go through the calling process twice. Thanks.

 

UPDATE: Had a chance to call and get new promotion. Mods feel free to delete this post, thanks.

Official Employee

Re: Looking for new agreement to lower bill

Hi, mziegle2 - Please send me a private message and include your full name, the account holder's name and address as it's listed on the billing statement, a phone or an account number.  I will check what available internet promotions we have in your area. Click on my name ComcastElla, then click Private Message Me.  


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