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Lied to about contract

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Lied to about contract

When I signed up I was told I would have a 2 year contract with the price of $136/ month. I received several calls trying to upsell me on upgrades but I never did. About a year into my contract and my price went up about $40. I called and was told "I guess nobody mentioned to you that your price was set to go up." He told me I could get rid of services like HBO to lower price again. Ummm what? Im supposed to lose services because comcast lied to me? Of course I can't get hold of my original contract details on the website or on my account.
Official Employee

Re: Lied to about contract

Hello,

I would like to look into this for you from here. To protect the privacy of your account, please send me a private message verifying your full name, street address including city, state, and zip code (and apartment number if one is associated), and the full account number or phone number associated with your services. To send a private message click on my name, then click private message me.


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