Welcome to Xfinity Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,875,313

members

1,399

online

29,321

topics

Top

Large late fee?

New Poster

Large late fee?

Today I paid my bill on April, 5 which I admit was late, but was a total of $136.05. The automated voice said "your total is $136.05 of which your monthly fee of $52.49 is overdue". The last I paid my bill was Feb, 28, which I paid my regular balance of $52.49. Why do I owe an additional 83.56 for being 6 days late? Is it for something else? If so, I can't find what it's for.

Official Employee

Re: Large late fee?

Hello micahdunlap. I can assist with reviewing your billing statement and the balance details. So that I can access your account, please send me a private message and include your full name, service address, and account number.


Community Icon
I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: Product, Support, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am an Offical Comcast Employee.
Official Employees are from multiple teams within Comcast.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am a Comcast Employee.
Please post so people with similar questions may benefit.
Was your question answered?
Mark a Best Answer!solution Icon

Special Events
FIFA World Cup 2018 on Xfinity See More
Discussion stats
  • 1 reply
  • 199 views
  • 0 kudos
  • 2 in conversation