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Just Found Out Comcast Is Bringing Down My Credit Score....Don't owe...

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Just Found Out Comcast Is Bringing Down My Credit Score....Don't owe...

Hello

I really need help.

I am working on getting perfect credit and I just found out that Comcast has been holding me back. 

It's for about a hundred dollars but the thing is...I don't owe it. 

I have comcast now-I have the receipt from my bank for the payment in question. 

How could this happen? 

I need help fast. 

Thanks