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Is it possible to extend promotional rate

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Is it possible to extend promotional rate

Now that our promotional rate has expired, we are giving very serious consideration to dropping our Comcast services because the costs are much higher. We have every service you offer (Triple Play and Home Security)  and we thought we would see if Comcast has any interest to keep us as customers by giving them a chance to reduce our cost to continue as a customer. I would be interested in agreeing to another 2 year contract term if a better rate is guaranteed.

Official Employee

Re: Is it possible to extend promotional rate

Hi Eric_T, I can assist going over current promotions with you.  Please send me a private message with your account information (your name, address and account number). 

 

Thank you


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Official Employee

Re: Is it possible to extend promotional rate

Hi Eric_T, thank you for working with me through private message and glad I was able to assist getting you into a new promotion.  Please reach out if you have any questions in the future.

 

Thank you


Community Icon
I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: Product, Support, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am an Offical Comcast Employee.
Official Employees are from multiple teams within Comcast.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am a Comcast Employee.
Please post so people with similar questions may benefit.
Was your question answered?
Mark a Best Answer!solution Icon

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