Welcome to Xfinity Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,872,825

members

837

online

28,844

topics

Top

Internet price and performance

New Poster

Internet price and performance

I have been paying to bundle tv with my internet because it was supposedly cheaper. I haven’t hooked up the tv box in the Years and Years I have had it. The internet also seems quite slow. Are there any offers for just internet at a high speed for existing costumers or is it time to call a new internet provider and switch tomorrow to get a new customer deal??
Official Employee

Re: Internet price and performance

Hello, and thank you for reaching out to us. I would be happy to assist you from here. Can you verify your account information with me? I would need your phone number, full name, and service address. You can private message me by clicking my name and clicking private message.


Community Icon
I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: Product, Support, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am an Offical Comcast Employee.
Official Employees are from multiple teams within Comcast.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am a Comcast Employee.
Please post so people with similar questions may benefit.
Was your question answered?
Mark a Best Answer!solution Icon

Special Events
FIFA World Cup 2018 on Xfinity See More
Discussion stats
  • 1 reply
  • 203 views
  • 0 kudos
  • 2 in conversation