Welcome to Xfinity Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,875,088

members

1,286

online

29,269

topics

Top

Increase in 2018 bill

Regular Visitor

Increase in 2018 bill

  Long time customer and my bill was fine until i just opened Feb's bill. Another rate increase for....... ooohhh let me guess "broadcast tv fee" and "regional sports fee"?

I find this to be unacceptable. Like taxes..these will only go up. How is Comcast going to work with me as a loyal customer who is done with rate hikes.

I'm sure comcast can drop my bill it back down to where it was. Maybe its time for me to move on and cut the cord with Comcast all together? In fact, I'm darn sure Comcast can resolve this issue in a heart beat. I like the service but not the new bill. Lets discuss this.

Official Employee

Re: Increase in 2018 bill

 Hello, and thank you for reaching out to us. I would be happy to check and see if there any available promotions for you if you would like. To protect the privacy of your account, please send me a private message verifying your first and last name, street address including city state and zip code, and the full account number or phone number associated with your services. To send a private message click on my name, then click private message me.


Community Icon
I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: Product, Support, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am an Offical Comcast Employee.
Official Employees are from multiple teams within Comcast.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am a Comcast Employee.
Please post so people with similar questions may benefit.
Was your question answered?
Mark a Best Answer!solution Icon

Special Events
FIFA World Cup 2018 on Xfinity See More
Discussion stats
  • 1 reply
  • 619 views
  • 2 kudos
  • 2 in conversation