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Incorrect billing

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Member Since: ‎02-18-2008
Posts: 1
Message 1 of 2 (506 Views)

Incorrect billing

My billing appears to be a little jumbled.  Last month my bill was $113.82 My confirmation number is 1135406962. I paid it on line it has yet to charge my account. Now I have a bill for $390.

 

I just don't get it. Why am I being penalized for mistakes your company has made. Now I'm not prepared to pay $390.00 for cable that is outrageous.......

 

Please there must be someone within your company that has the voice of reason and can resolve this matter before I scrap all of my ties with comcast.

 

Hoping to hear soon

 

Regards

 

Samuel Jones a very unsatisfied customer

1 REPLY
Posted by
Edited on
‎11-27-2012 12:49 PM

Gold Problem Solver

Member Since: ‎05-21-2006
Posts: 30,272
Message 2 of 2 (484 Views)

Re: Incorrect billing

[ Edited ]

Have you called 1-800 comcast and  spoken with anyone in the billing Department?



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