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Im not allowed a downgrade even after my contract is over?

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Im not allowed a downgrade even after my contract is over?

I dont understand why I cant just have internet service only? Ive called customer service and chat with an agent and the both dont want to take my tv service off. My friend lives a minute away and he has a much better deal froM COMCAST! How? When Ive been with them for much longer and i understand the year of disccount but Im saying that he has a waaaay cheaper service, is almost a 40dollar difference but according to customer support i already have the cheapest service... the cheapest tv and internet service maybe? But i want internet only. 

Official Employee

Re: Im not allowed a downgrade even after my contract is over?

 

Franzgonzalez, let's look at some internet only options. Please send me a private message with your full name, address, and phone number tied to your residential services for help.


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