Welcome to Xfinity Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,875,424

members

700

online

29,326

topics

Top

I need to lower my bill

New Poster

I need to lower my bill

I've been a Comcast customer for a year. I've had no issue with the quality of the internet or customer service and have had no problems with transferring to a new address. However, my promotion price has expired and led to a 150% increase in my bill. There's no way I can afford this! I really want to stay with Comcast but I might have to look at alternitives. Is there anything I can do to lower my bill to a more reasonable price?

Official Employee

Re: I need to lower my bill

Hello HDenny. I can assist with reviewing your account for any additional savings that may be available. I'll just need to access your account. Please send me a private message and include your full name, service address, and account number so I can assist you. 


Community Icon
I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: Product, Support, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am an Offical Comcast Employee.
Official Employees are from multiple teams within Comcast.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am a Comcast Employee.
Please post so people with similar questions may benefit.
Was your question answered?
Mark a Best Answer!solution Icon

Special Events
FIFA World Cup 2018 on Xfinity See More
Discussion stats
  • 1 reply
  • 333 views
  • 0 kudos
  • 2 in conversation