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I didn’t authorize this

New Poster

I didn’t authorize this

I received an email about a payment of a movie. I didn't authorize any of this in Xfinity on demand. Please, could you tell me how to ask for a refund? It says chat but there is no chat available

Thanks

Official Employee

Re: I didn’t authorize this

Hello, I would like to assist you with this issue from here. Can you provide the full name on the account and phone number or account number? To send a private message click on my name, then click private message me.


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I am an Offical Comcast Employee.
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We ask that you post publicly so people with similar questions may benefit.
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Please post so people with similar questions may benefit.
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Mark a Best Answer!solution Icon

New Poster

Re: I didn’t authorize this

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