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How many times will my card be ran if the payment isnt in place the first time?

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How many times will my card be ran if the payment isnt in place the first time?

The rep told me my payment would be taken at 12am but the money wasnt ready on my card until 1. Will Xfinity run the card again?

Official Employee

Re: How many times will my card be ran if the payment isnt in place the first time?

Hi serenity32d, 

 

The system should attempt to take the payment again. I can review your account to see if it was processed. Can you please verify your first and last name, full street address, and the phone number or account number associated with your services in a private message? 

 

To send a private message click on my name "ComcastChe", then click private message me. 


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