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How do I get my account credit for a month with little to no service?

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How do I get my account credit for a month with little to no service?

Being back in June both our cable and internet service was very spotty. Both services would be out for hours on end nearly everyday. We have 4 separate tech's out during this month long issue. Finally on our last visit our issues were resolved. An xfinity tech supervisor even came. We have received only $20 off our bill.
Official Employee

Re: How do I get my account credit for a month with little to no service?

Hi jen_higgins,  thank you for reaching out, upon further review of your account I am showing your called in and looks like they were able to assist you.  If this is not the case please let me know.

 

Thank you




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