Welcome to Xfinity Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,857,188

members

669

online

29,931

topics

Top

How can i get a self install kit?

New Poster

How can i get a self install kit?

I have tried several times to lower my bill. I have been with comcast/xfinity for years, and would like to change my plan as well as get an X1.  I often get fliers and see commercials saying self install now available but have not been able to get one by calling in or shopping on the site.  I work off hours so setting up installs is very inconvenient.  I am in the Frederick MD area.

 

Thank you for any help you can provide.

Official Employee

Re: How can i get a self install kit?

Hello, and thank you for reaching out to us. I would be happy to assist you from here. Can you verify your account information with me? I would need your phone number, full name, and service address. You can private message me by clicking my name and clicking private message.


Community Icon
I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: Product, Support, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am an Offical Comcast Employee.
Official Employees are from multiple teams within Comcast.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am a Comcast Employee.
Please post so people with similar questions may benefit.
Was your question answered?
Mark a Best Answer!solution Icon

Forums Tips and Tricks:
Tagging Posts... See More
Discussion stats
  • 1 reply
  • 180 views
  • 0 kudos
  • 2 in conversation