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How can I get the spelling of my name corrected?

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New Poster

How can I get the spelling of my name corrected?

For years, my first name has been spelled incorrectly.  I now have friends and family that are reluctant to respond (or even open) emails because they are not sure it is from me.  How can I correct the spelling?

Accepted Solution

Re: How can I get the spelling of my name corrected?

Hello, and thank you for reaching out to us. I would be happy to assist you from here. Can you verify your account information with me? I would need your phone number, full name, and service address. You can private message me by clicking my name and clicking private message. Thank you

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Official Employee

Re: How can I get the spelling of my name corrected?

Hello, and thank you for reaching out to us. I would be happy to assist you from here. Can you verify your account information with me? I would need your phone number, full name, and service address. You can private message me by clicking my name and clicking private message. Thank you


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I am an Offical Comcast Employee.
Official Employees are from multiple teams within Comcast.
We ask that you post publicly so people with similar questions may benefit.
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I am a Comcast Employee.
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New Poster

Re: How can I get the spelling of my name corrected?

I follow the directions to send a Private Message, but am re-routed to a sign-in page.  This does not seem to be efficient.

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