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Hoping to get my bill back to where it was.

Regular Visitor

Hoping to get my bill back to where it was.

Hello, i was hoping for some assistance getting my bill back to where it was before the beginning of the year. I've spoken with the Customer Solutions Department but the only offer they have is to reduce my package and have my price still go up.  I scheduled a date to end my service. I've been a comcast customer  for 15 years, and really would prefer to keep my services, but cannot justify paying double what i can move to dish/direct TV for.

Any help is appreciated.

Official Employee

Re: Hoping to get my bill back to where it was.

Hi BillG24, I can assist going over current promotions with you, can you please send me a private message with your account information (name on account, address and account number).

 

Thank you


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Official Employee

Re: Hoping to get my bill back to where it was.

Hi BillG24,  thank you for working with me via private message and apologies we weren't able to find a promotion that fits your needs. Please reach out if you have any questions in the future.

 

Thank you


Community Icon
I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: Product, Support, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am an Offical Comcast Employee.
Official Employees are from multiple teams within Comcast.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am a Comcast Employee.
Please post so people with similar questions may benefit.
Was your question answered?
Mark a Best Answer!solution Icon

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