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Giant bill increase

Frequent Visitor

Giant bill increase

My promo just ended and my double play went up $42 per month, that's almost $500 per year!!  Could someone please help me reduce my bill?

 

Thanks

Official Employee

Re: Giant bill increase

 Hello, and thank you for reaching out to us. I would be happy to check and see if there any available promotions for you if you would like. To protect the privacy of your account, please send me a private message verifying your first and last name, street address including city state and zip code, and the full account number or phone number associated with your services. To send a private message click on my name, then click private message me.


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I am an Offical Comcast Employee.
Official Employees are from multiple teams within Comcast.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark a Best Answer!solution Icon
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I am a Comcast Employee.
Please post so people with similar questions may benefit.
Was your question answered?
Mark a Best Answer!solution Icon

Frequent Visitor

Re: Giant bill increase

Hi ComcastShane

Tried clicking you name and clicking Private message me.  It took me to PM page but I could not enter any information.  Any suggestions?

 

Thanks

Frequent Visitor

Re: Giant bill increase

Working now, PM sent

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