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Posted by
Contributor
Member Since: ‎08-18-2012
Posts: 7

Failed Video Sik?????

What does "Failed Video Sik" mean on my bill under Other Charges?

Posted by
Cable Expert
Member Since: ‎03-02-2007
Posts: 13,740

Re: Failed Video Sik?????

Most likely your self install failed and they needed to send out a tech to get you connected.  That would be charge to send out the tech.

 

If  you did a self install and it was successful, then that charge would be in error and you are due credit for that.

Posted by
Contributor
Member Since: ‎08-18-2012
Posts: 7

Re: Failed Video Sik?????

Thanks