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Failed Video Sik?????

Posted by
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Member Since: ‎08-18-2012
Posts: 7
Message 1 of 3 (3,245 Views)

Failed Video Sik?????

What does "Failed Video Sik" mean on my bill under Other Charges?

2 REPLIES
Posted by
Cable Expert

Member Since: ‎03-02-2007
Posts: 17,624
Message 2 of 3 (3,240 Views)

Re: Failed Video Sik?????

Most likely your self install failed and they needed to send out a tech to get you connected.  That would be charge to send out the tech.

 

If  you did a self install and it was successful, then that charge would be in error and you are due credit for that.

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Member Since: ‎08-18-2012
Posts: 7
Message 3 of 3 (3,238 Views)

Re: Failed Video Sik?????

Thanks