Welcome to Xfinity Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,873,950

members

654

online

29,074

topics

Top

Everything

New Poster

Everything

Hello, I have been a Comcast customer since I was 18 years old. I’ve never had a problem with Comcast til I moved into this apartment building. The guy who came yesterday to look at our wires told my mom and I that someone has striped the wires more than once so that means someone hacked into my wires to watch TV for free! What the heck?!? I am not happy with Comcast, they can’t even fix the problem even though the guy Shaun said that to my mom and I. They should be able to take money off of my bill since my wires were Striped and used since it wasn’t ME!.
Official Employee

Re: Everything

Hi jrw1958,  I am showing you talked to an agent after this post. please let me know if you are still in need of assistance.

 

Thank you


Community Icon
I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: Product, Support, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am an Offical Comcast Employee.
Official Employees are from multiple teams within Comcast.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am a Comcast Employee.
Please post so people with similar questions may benefit.
Was your question answered?
Mark a Best Answer!solution Icon

Special Events
FIFA World Cup 2018 on Xfinity See More
Discussion stats
  • 1 reply
  • 255 views
  • 0 kudos
  • 2 in conversation