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Downgrading Service

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Downgrading Service

I would like to downgrade my service as I can no longer afford my current plan. I prefer to do it online, but I keep getting a message that tells me I need to call. Please help me!
Official Employee

Re: Downgrading Service

 

toastnjam, I can help you downgrade your services. Please send me a private message with your full name, address, and phone number tied to your residential services for help. Just click my name and then click private message me.


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I am an Offical Comcast Employee.
Official Employees are from multiple teams within Comcast.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark a Best Answer!solution Icon
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I am a Comcast Employee.
Please post so people with similar questions may benefit.
Was your question answered?
Mark a Best Answer!solution Icon

Official Employee

Re: Downgrading Service

 

toastnjam, I'm glad we were able to find a promotion you liked. Post again if you need anything else! 


Community Icon
I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: Product, Support, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am an Offical Comcast Employee.
Official Employees are from multiple teams within Comcast.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am a Comcast Employee.
Please post so people with similar questions may benefit.
Was your question answered?
Mark a Best Answer!solution Icon

New Poster

Re: Downgrading Service

I am thinking about doing the same thing as we have been with Comcast for quite sometime...is there an employee out there who could reach out to me?

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