Welcome to Comcast Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,596,428

members

58

online now

1,780,573

discussions

Back to Top

Do I pay before installation?

Posted by
Visitor
Member Since: ‎10-16-2013
Posts: 1
Message 1 of 2 (387 Views)

Do I pay before installation?

I just ordered new internet service and my installation is scheduled for next week.  Donʻt I need to pay for the first month before installation?  Anybody know how I do that?

1 REPLY
Posted by
Official Employee

Member Since: ‎12-13-2011
Posts: 1,429
Message 2 of 2 (380 Views)

Re: Do I pay before installation?

Installation charges will show up on your first monthly bill.

The only times you would have to pay prior to an installation is if a deposit was required, or if you were restarting an account that was disconnected due to non-payment.

Comcast Nick
Supervisor
Executive Customer Relations




Community Icon
I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: Product, Support, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.

Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am an Offical Comcast Employee.
Official Employees are from multiple teams within Comcast.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am a Comcast Employee.
Please post so people with similar questions may benefit.
Was your question answered?
Mark it as a solution!solution Icon