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Deals for current customers are ridiculous

Regular Visitor

Deals for current customers are ridiculous

We have been loyal customers for years, yet our double play package is now more than 50% higher than what new customers would pay. I chatted to see what deals can be offered and all support did was try to sell me on a triple play package when we have no use for phone service. Very frustrating.

 

Edit: took forever but finally got an ok offer, still not as good as what new customers get.

Official Employee

Re: Deals for current customers are ridiculous

Hi, parkerf93 - I can check if we have any promotions in your area. I already received a private message with your account information and will reply back shortly. Thank you!


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