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Credit

Why am i seeing a credit for Xfinity mobile on my cable bill? Shouldn’t the credit go to the mobile bill
Accepted Solution

Re: Credit

Hi ChipsNdip,

 

I can look further into this for you. In order to pull up your account can you verify your account info in a private message? To send a private message click on my name "ComcastChe", then click private message me. In the body of this message please verify your first and last name, full street address including city state and zip code, and the full account number or phone number associated with your services.

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Official Employee

Re: Credit

Hi ChipsNdip,

 

I can look further into this for you. In order to pull up your account can you verify your account info in a private message? To send a private message click on my name "ComcastChe", then click private message me. In the body of this message please verify your first and last name, full street address including city state and zip code, and the full account number or phone number associated with your services.


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