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Credit for Missed appointment

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Member Since: ‎05-14-2010
Posts: 1
Message 1 of 2 (466 Views)

Credit for Missed appointment

Don't see my credit for $20.00 for the missed inhome appointment originally scheduled for 3/28 and your team didn't show because they called the wrong telephone number.  When I called on 3/28 to see where your service rep was coming they said that they called and no one was home.  I was home and they call incorrect telephone number.  Resched was supposed to come back that night, they never called or came back. Finally showed on Saturday, March 30, 2013, however in the meantime call center was going to issue me a $20.00 credit for the missed appointment.

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Edited on
‎04-08-2013 05:37 PM

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Member Since: ‎05-21-2006
Posts: 30,240
Message 2 of 2 (465 Views)

Re: Credit for Missed appointment

[ Edited ]

Call 1-800 comcast and speak with someone about not having received the credit yet.  If you don't get it, then send an email to the We Can Help Team for further assistance.

The Help Forums are monitored primarily by fellow Users like yourself.  We do not have any account access and cannot help you.

Customer Service Reps and Billing Reps do NOT read posts made in the Help Forums at all.

IF a Comcast employee posts in the Forums, their Username is always in RED text. They do not normally read posts here either.




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