Welcome to Xfinity Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,875,575

members

1,290

online

29,373

topics

Top

Cost of billing

New Poster

Cost of billing

My billing is way to high it needs a promotion option or I'm going to cancel my account .
Regular Visitor

Re: Cost of billing

Every one is cutting their cable service lately. 

 

They are trying to milk the shrinking amount of customers they still have!

I am in the same situation, they just raised my bill to $264!!!!!!

 

A simple subscribtion to Netflix or HULU is less tha 15 bucks and it gives you so much value.

They charge so much and not even decent customer service

 

I think that cutting the cord seems to be the only option unfortunatly.

Regular Contributor

Re: Cost of billing

Hello N21 and Breslev42,

 

I can look into promotions for your respective area's to get you lower bills. Would you both please send me a private message with your account name, phone number, and service address. Once I have this information we can review. Thank you




Community Icon
I am a Retired Official Comcast Employee, and I no longer actively support the forum.
Official Employees are from multiple teams within Comcast: Product, Support, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.

Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am an Retired Official Comcast Employee.
Official Employees are from multiple teams within Comcast.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
Retired Comcast Employee.
Please post so people with similar questions may benefit.
Was your question answered?
Mark a Best Answer!solution Icon



Special Events
FIFA World Cup 2018 on Xfinity See More
Discussion stats
  • 2 replies
  • 281 views
  • 0 kudos
  • 3 in conversation