Welcome to Xfinity Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,874,572

members

1,321

online

29,175

topics

Top

Contract Pricing

Regular Visitor

Contract Pricing

Good Morning,

 

I need a member of Executive Support to contact me immediately.  My internet pricing is to be $49.99 through Feb 2018.  I just paid a bill of $76.95.  This is the third time that contract pricing that was promised to me has fallen off my account prior to the promised end date. I have sent a PM to Customer Care.  I need this issue resolved.

New Poster

Re: Contract Pricing

Good Luck....I guess the customer is the only one bound by the contract....The company changes the cost whenever they want to...

Official Employee

Re: Contract Pricing

Hi, clique84 - I can provide the details of your agreement in a private message. Please send me your name, address, and a phone number.  Click on my name ComcastElla, then click Private Message Me.


Community Icon
I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: Product, Support, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am an Offical Comcast Employee.
Official Employees are from multiple teams within Comcast.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am a Comcast Employee.
Please post so people with similar questions may benefit.
Was your question answered?
Mark a Best Answer!solution Icon

Special Events
FIFA World Cup 2018 on Xfinity See More
Discussion stats
  • 2 replies
  • 217 views
  • 0 kudos
  • 3 in conversation