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Competitive Price Needed to Retain Existing Customer

Regular Visitor

Competitive Price Needed to Retain Existing Customer

I am coming off a 12 month promotion for X1 Saver Triple Play 99.99 plus plus $158 total including a 2nd digital set.  I like the DVR but don't need the HD and my wife only watches Bravo, CNN and local channels.  Internet needs are moderate. Mobile not usable because of Verizon contract.  My bill will go up to $191.12 total next month which is a deal breaker after 25 years with comcast.  The customer service offered me 109 plus plus with a 12 month contract; non-starter for me.

What other options can you suggest?  I am willing to downgrade but need those 2 tv channels.

Official Employee

Re: Competitive Price Needed to Retain Existing Customer

Hello, and thank you for reaching out to us. I would be happy to assist you from here. Can you verify your account information with me? I would need your phone number, full name, and service address. You can private message me by clicking my name and clicking private message. Thank you


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