Welcome to Xfinity Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,873,225

members

1,849

online

28,934

topics

Top

Chat

New Poster

Chat

I want to chat to customer service but it keeps telling me my phone number is invalid but there is no field for the phone number.

Official Employee

Re: Chat

Hi Suzanne_hart, 

 

Sorry for the issues you're experiencing. I can assist you with any issues or concerns you may be having. Can you provide more details of the reason you reached out? If this is something personal or related to billing that you would prefer to discuss in a private environment, feel free to reach out in a private message. To send a private message click on my name "ComcastChe", then click private message me. In the body of this message please verify your first and last name, street address including city state and zip code, and the full account number or phone number associated with your services. 


Community Icon
I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: Product, Support, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am an Offical Comcast Employee.
Official Employees are from multiple teams within Comcast.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am a Comcast Employee.
Please post so people with similar questions may benefit.
Was your question answered?
Mark a Best Answer!solution Icon

Special Events
FIFA World Cup 2018 on Xfinity See More
Discussion stats
  • 1 reply
  • 201 views
  • 0 kudos
  • 2 in conversation