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Charging the wrong account (Fixed)

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Charging the wrong account (Fixed)

Automatic payment was trying to charge the account assosciated for the last bill instead of the new account that was set up after the first failed payment.
Official Employee

Re: Constantly charging the wrong account!

Hello zene1. We apologize for any inconvenience. I can assist with reviewing your account for the payment type/ method on file, as well as account balance. If you'd like the help, please send me a private message and include your full name, service address, and account number so I can assist you. 


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