Welcome to Comcast Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,745,519

members

34

online now

1,904,475

discussions

Back to Top

Charge of $50 for a technician to fix a problem that is Comcast's fault?!?!?

New Poster

Charge of $50 for a technician to fix a problem that is Comcast's fault?!?!?

Can someone please explain to me how they can charge you to have a technician come out and fix my cable when it is COMCAST's fault??!?!?!?

New Poster

Re: Charge of $50 for a technician to fix a problem that is Comcast's fault?!?!?

Please be a little more specific please. What EXACTLY did Comcast do when they arrived??

Silver Problem Solver

Re: Charge of $50 for a technician to fix a problem that is Comcast's fault?!?!?

A long time ago calls were free.  then it went to if the problem is in your home its your responsibity as you own your wiring.  Now it seems like if they roll a truck they charge.  i will try to get some clarification on this.

Discussion stats
  • 2 replies
  • 813 views
  • 0 kudos
  • 3 in conversation