Welcome to Xfinity Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,861,007

members

1,712

online

29,447

topics

Top

Cancel movie?

New Poster

Cancel movie?

Hi

Sorry to bother you guys, but on New Year's, our 6 year old grandchild was playing with the remote and accidentally ordered the movie, Dunkirk. We know it's a good movie, but not interested in watching it right just yet. 

 

Is there a way to cancel this online or otherwise? Thanks for any help. 

Official Employee

Re: Cancel movie?

Hello, and thank you for reaching out to us. I would be happy to assist you from here. Can you verify your account information with me? I would need your phone number, full name, and service address. You can private message me by clicking my name and clicking private message.


Community Icon
I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: Product, Support, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am an Offical Comcast Employee.
Official Employees are from multiple teams within Comcast.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am a Comcast Employee.
Please post so people with similar questions may benefit.
Was your question answered?
Mark a Best Answer!solution Icon

Forums Tips and Tricks:
Tagging Posts... See More
Discussion stats
  • 1 reply
  • 169 views
  • 0 kudos
  • 2 in conversation