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Cancel Cable TV but keep Internet.

New Poster

Cancel Cable TV but keep Internet.

I want to cancel my cable tv but keep my internet. Where can I do this today.

Bronze Problem Solver

Re: Cancel Cable TV but keep Internet.

Call 1-800-COMCAST.

New Poster

Re: Cancel Cable TV but keep Internet.

This website is worthless. No where does it let me downgrade my service, only upgrade. A common trait of a scam artist.

 

Bronze Problem Solver

Re: Cancel Cable TV but keep Internet.

Comcast doesn't allow on-line downgrades or cancellations.  For that, you need to call or visit your local store.

New Poster

Re: Cancel Cable TV but keep Internet.

Of course not why would they make anything easy for their customers. The more I deal with this company the more I dislike them.

Official Employee

Re: Cancel Cable TV but keep Internet.

Hello,

I would like to look into this for you from here. To protect the privacy of your account, please send me a private message verifying your full name, street address including city, state, and zip code (and apartment number if one is associated), and the full account number or phone number associated with your services. To send a private message click on my name, then click private message me.


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New Poster

Re: Cancel Cable TV but keep Internet.

Please let me know if you are able to get this resolved.  

 

Good luck (ha)

Official Employee

Re: Cancel Cable TV but keep Internet.

Hi sumnez, 

 

If you need assistance, I'd be happy to help. Can you please verify your first and last name, full street address, and the phone number or account number associated with your services in a private message? 

 

To send a private message click on my name "ComcastChe", then click private message me. 


Community Icon
I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: Product, Support, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am an Offical Comcast Employee.
Official Employees are from multiple teams within Comcast.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am a Comcast Employee.
Please post so people with similar questions may benefit.
Was your question answered?
Mark a Best Answer!solution Icon

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