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Can I make some manual payments without jeopardizing the autopay requirement for my account?

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Can I make some manual payments without jeopardizing the autopay requirement for my account?

I have a package price that requires Ecobill and autopay.  If I make a manual payment online that pays off my balance due before the autopay date, am I in jeopardy have having my package price go up because it would be considered a violation of the autopay requirement?  Thanks.

Accepted Solution

Re: Can I make some manual payments without jeopardizing the autopay requirement for my account?

Hi Rick441 -- The Autopay requirement only requires that you be enrolled in Autopay. You are welcome to make manual payments on your account as long you keep your Autopay enrollment active. Making manual payments will not jeopardize your Autopay standing. 

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Admin1

Re: Can I make some manual payments without jeopardizing the autopay requirement for my account?

Hi Rick441 -- The Autopay requirement only requires that you be enrolled in Autopay. You are welcome to make manual payments on your account as long you keep your Autopay enrollment active. Making manual payments will not jeopardize your Autopay standing. 


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