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COMCAST DOES NOT WORK WITH SENIORS FOR DISCOUNTS

Contributor

COMCAST DOES NOT WORK WITH SENIORS FOR DISCOUNTS

I called Comcast about the raise in my bill with no notice at all, they told no more promotions I have to pay at some point 34.99 stating this is cheap.

 

I do not care what they thing I am on a budge I asked for a discount rate of course no such thing ???????

 

Well they continue that, I guess they do not care if they lose customers

 

They make so much money...I just wanted a senior rate why can't they help ???

 

<Edited entire post for violating forum guidelines: "Post authored in all CAPS">

Problem Solver

Re: COMCAST DOES NOT WORK WITH SENIORS FOR DISCOUNTS

Hello Arlene08,

 

Comcast offers ongoing discounts and promotional offers depending on product and service levels. For example, with multiple levels of video services such as Limited Basic, Digital Starter, or XFINITY Triple Play bundling options, every customer has numerous options to choose the cable package that best suits their needs. For this reason, senior discounts are not available. You are currently receiving a promotional discount for your service, however. I apologize for the inconvenience.




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Contributor

Re: COMCAST DOES NOT WORK WITH SENIORS FOR DISCOUNTS

i did not say this reply was acceptable ????????????

 

 

how you figure i am getting a already discount rate ?????? i have been long time customer since 2003

 

show little more concern about about issue.

Problem Solver

Re: COMCAST DOES NOT WORK WITH SENIORS FOR DISCOUNTS

Arlene08,

 

I certainly understand your concern over the pricing, however, you are currently receiving the best rate for your service that we can offer you. I would not be able to offer any further discounts or credits.




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Contributor

Re: COMCAST DOES NOT WORK WITH SENIORS FOR DISCOUNTS

"no senior discounts" ..this needs to change. Woman Frustrated 

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