Welcome to Xfinity Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,844,721

members

1,224

online

36,647

topics

Top

Blocked from making check payment

New Poster

Blocked from making check payment

I was blocked from making check payments a couple of weeks ago, my Last payments were returned due to an unexpected payment that was drafted that same day, I am currently close to $1000 in late payment, and I wanted to make a payment ASAP . I do not want this to go to collection. Is there anything I can do? Or something you guys can help me with?
Official Employee

Re: Blocked from making check payment

Hi efrenmontes38, 

 

I can help review your account to see if there's anything I can do to assist you. Can you please verify your first and last name, full street address, and the phone number or account number associated with your services in a private message? 

 

To send a private message click on my name "ComcastChe", then click private message me.


Community Icon
I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: Product, Support, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am an Offical Comcast Employee.
Official Employees are from multiple teams within Comcast.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am a Comcast Employee.
Please post so people with similar questions may benefit.
Was your question answered?
Mark a Best Answer!solution Icon

Forums Tips and Tricks:
Tagging Posts... See More
Discussion stats
  • 1 reply
  • 173 views
  • 0 kudos
  • 2 in conversation