Welcome to Xfinity Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,842,930

members

841

online

36,292

topics

Top

Billing

Frequent Visitor

Billing

Has Comcast stopped notifying customers that their bill is ready?  I used to get notified the first week of each month my bill was ready but so far I haven't received notification for April.  Not sure if with their new bill format they decided not to actually tell us our bill is ready.

Official Employee

Re: Billing

 

UNCNU, notifications are still going out. You can update your alert preferences here: 

 

https://www.xfinity.com/support/articles/text-email-alerts-preferences

 

 


Community Icon
I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: Product, Support, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am an Offical Comcast Employee.
Official Employees are from multiple teams within Comcast.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am a Comcast Employee.
Please post so people with similar questions may benefit.
Was your question answered?
Mark a Best Answer!solution Icon

Xfinity Events:
WATCHATHON 2018... See More
Discussion stats
  • 1 reply
  • 118 views
  • 0 kudos
  • 2 in conversation